How we handle your information
West Kent Health Ltd is a GP federation representing many practices in Kent. Together with our GP members, we deliver improved health care in the community to many residents. We are registered in England and Wales under registration number 09377676.
West Kent Health Ltd is registered with the Information Commissioner’s Office for data protection purposes (registration number ZA527958).
The majority of West Kent Health Ltd clinical services are delivered on behalf of practices within the Kent area. Where this is the case, further information on use of this information can be found in the relevant Practice’s Privacy Notices.
In addition, all West Kent Health Ltd potential or existing staff will be provided with an Employee Privacy Notice.
We collect and use different types of information for different purposes. These include:
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and the processing of that personal information in accordance with this policy.
We collect personal information from a number of different sources, including:
We may use your information for a number of different purposes. For each purpose we must have a “legal ground” to use your personal information in such a way. When the information that we process is classed as sensitive personal information/ special categories of personal information, we must have a specific, additional “legal ground” to process such information.
Generally, we will rely on the following “legal grounds”, as appropriate:
Uses of your information which rely on some of the legal grounds detailed above include:
The processing of personal data in the delivery of direct care and for providers’ administrative purposes in support of direct care elsewhere is supported under the following Article 6 and 9 conditions of the GDPR:
Cookies are small text files that are placed on your computer by websites that you visit to distinguish you from other users of the site. At the current time, West Kent Health Ltd do not use any cookies in running its website. If these are used in the future, you will clearly be made aware of this and will have the opportunity to consent to the use of these cookies when you first access the site.
At the current time, we do not use your information to actively profile you or to make decisions based on characteristics of our service users, neither do we carry out any automated processing of your personal information that would lead to significant decisions being made about you.
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as is reasonably necessary for the purposes set out in this policy. We will also share information with your GP for the purpose of providing appropriate ongoing medical care.
We may disclose your personal information:
Except as provided in this policy, we will not provide your personal information to third parties or share or process any of your personal information outside the EU.
Personal information that we process for any purpose shall not be kept for longer than is necessary for that purpose. Notwithstanding the other provisions of this section, we will retain your personal information:
If you would like further details of how personal information is retained by our organisation, please contact us directly.
You have a number of rights under Data Protection law including:
If you would like to access your own personal information or exercise any of the rights detailed above, please contact us by email@example.com
In the majority of cases, we will respond to your request within one month of receiving the necessary information required to deal with your request.
We may ask you to supply appropriate evidence of your identity (for this purpose, we will usually accept a photocopy of your passport plus an original copy of a utility bill showing your current address) and any additional information to help us to deal with your request effectively.
There may be some exemptions to dealing with your rights as specified in Data Protection law, but we will ensure you are fully informed of this within a month of receiving your request.
Full information on your rights under the Data Protection Act can be found from the following link: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you have a concern that cannot be resolved through discussion with us, these can also be raised with the Information Commissioner’s Office. More information can be found from the following link https://ico.org.uk/concerns/
The Data Controller: West Kent Health Ltd
Our Data Protection Officer: (Your-DPO) can be contacted via West Kent Health Ltd
For the latest NHS advice and guidance please visit https://www.nhs.uk/conditions/coronavirus-covid-19/