Covid Primary Care Services

Making it easier for patients to receive care.

Post Covid Assessment Service

Some people recovering from Covid-19 are experiencing longer term symptoms including pain, fatigue, shortness of breath, confusion, and memory problems (commonly called brain fog).

The NHS website Your Covid Recovery is there to support people whilst they are recovering from the effects of Covid-19. It includes information from experts about how to look after your health and wellbeing. It also includes information on returning to work, and a helpful section for family, friends and carers of people who are recovering from Covid.

If, at any time in your recovery from Covid, you are worried about continuing symptoms (or if you develop new or worsening symptoms) you should contact your GP or hospital team to get the help you need.

Long Covid, also known as Post Covid Syndrome is a new condition but the National Institute for Clinical Excellence (NICE) issued guidelines in identifying, assessing and managing the long-term effects of COVID-19 in December 2020.

From 14 May 2021 people in Kent and Medway suffering with Post Covid Syndrome for more than 12 weeks can be referred to the Post Covid Assessment Service.

Once referred, the Post Covid Assessment Service will contact patients and an assessment by a team of professionals will determine the most appropriate support and advice for their symptoms.

If you are receiving care for Long Covid you can discuss with your care provider about being referred to the Post Covid Assessment Service. Patients can be referred by their GP or hospital team.

If the effects of a Covid infection is lasting for more than 12 weeks and you are not already receiving care for Long Covid, please contact your GP practice so they can rule out any alternative diagnosis for your condition and make sure this service would be suitable for you.

Covid Oximetry @ Home (formerly Covid Virtual Ward)

The West Kent Covid Oximetry @ Home service aims to enable health professionals to safely remotely monitor patients with confirmed COVID-19 at home (including care homes) who are deemed high risk due to age or long-standing health conditions. Using pulse oximetry, patients/carers can monitor and report their oxygen levels to enable early warning of deterioration and rapid intervention and treatment to provide improved outcomes.

This is important as COVID-19 infection can result in low oxygen levels, without the normal symptoms of shortness of breath or coughing to such a degree those patients can suffer acute respiratory distress and organ failure.

The service operates 08:00 – 20:00 7 days a week; consisting of a lead nurse, registered nurses, HCAs and receptionists.

Covid 19

For the latest NHS advice and guidance please visit