Covid Primary Care Services

Making it easier for patients to receive care.

Primary Care Treatment Centres

West Kent Primary Care is responsible for leading the Primary Care Treatment Centres; from organising the sites, ordering PPE and examination equipment,  coordinating the rota and support staff working on the site. The service went live in November 2020 and it expected to run until March 2021 depending on demand for the service.

Many practices opted to provide their own GP and HCA/Nurse to deliver this service in the interest of ensuring their practices can redirect Covid positive and potential symptomatic patients to these allocated sites. The service operates from two sites; Maidstone Hospital and Tunbridge Wells Hospital from portacabins based in the car parks, and are open 5 days a week offering afternoon appointments between 14:00 – 18:00.

Home Visiting Service

Following requests from practices to support in home visits for Covid positive and potential symptomatic patients West Kent Primary Care set up the Home Visiting Service.

The service went live in December 2020 with two Physician Associates undertaking home assessments of patients in consultation with the individual patient’s GP. The Physician Associates work GMS hours 08:00 – 18:00, Monday to Friday, with 2 hour appointment slots to accommodate travel and the home visit.

A third Physician Associate was recruited in January 2021 following an increased in demand for the service.

Covid Oximetry @ Home (formerly Covid Virtual Ward)

The West Kent Covid Oximetry @ Home service aims to enable health professionals to safely remotely monitor patients with confirmed COVID-19 at home (including care homes) who are deemed high risk due to age or long-standing health conditions. Using pulse oximetry, patients/carers can monitor and report their oxygen levels to enable early warning of deterioration and rapid intervention and treatment to provide improved outcomes.

This is important as COVID-19 infection can result in low oxygen levels, without the normal symptoms of shortness of breath or coughing to such a degree those patients can suffer acute respiratory distress and organ failure.

The service operates 08:00 – 20:00 7 days a week; consisting of a lead nurse, registered nurses, HCAs and receptionists.

Covid 19

For the latest NHS advice and guidance please visit